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AI Agents

Most AI tools wait for your instructions step by step. You type, they respond. You type again, they respond again. You are always in the driver's seat.

AI agents are different. You give them a goal, and they figure out the steps on their own. They can browse websites, gather information, create documents, compare data, and compile research without you guiding every action. The difference is not just convenience. It changes what is possible. Tasks that would take you an entire weekend of clicking around can be completed in minutes, because the agent is doing the legwork while you do something else.

This page covers the two main agent tools available right now: Manus for web research and Claude Cowork for working with your files. Both are impressive and both are still early. Expect impressive demonstrations alongside real frustrations.

How an Agent Actually Works

When you give a regular AI tool a prompt, it thinks about your words and gives you a response. One input, one output. That is the whole cycle.

An agent does something more interesting. When you give it a task, it runs through a loop: plan what to do, take an action (like visiting a website or reading a document), look at the result, then decide what to do next. It keeps running that loop until the job is done or it gets stuck.

Say you ask an agent to compare five accounting software packages for a small business. Here is what actually happens inside:

Plan. The agent reads your brief and decides on a strategy. "I need to find the top five options, visit each website, gather pricing and features, then compile everything into a comparison."

Act. It opens a browser (yes, a real browser session running in the cloud), goes to a review site, and starts reading.

Observe. It looks at what it found. "This page lists eight products. I will focus on the top five by market share."

Decide. It picks the next step. "I have pricing for three of the five. I need to visit the remaining two company websites directly."

This loop repeats until the agent has everything it needs. Then it compiles the result and hands it to you. The whole process might take five to fifteen minutes, depending on how many sources it needs to visit. You can watch it work in real time or walk away and come back to the finished output.

This is what makes agents fundamentally different from a chatbot. A chatbot answers your question. An agent does your task.

Manus: The Web Research Agent

The key difference: Regular AI tells you what to do. Manus does it. You might ask ChatGPT "what should I look for when comparing solar panel installers?" and get a helpful list. You ask Manus to compare the top installers in your area, and it comes back with a comparison table it built by actually visiting their websites and reading their reviews.

You describe what you want done -- not a question, but a whole job -- and Manus goes off and does it. It browses websites, reads pages, compares information, writes up its findings, and delivers a finished result. No back and forth. No step-by-step guidance from you. Just a task, and then an outcome.

What Manus Can Do For You

Research a Big Purchase

When you want real answers, not more links to click

You are thinking about getting solar panels, or a new car, or a home security system. You want to know which products reviewers actually recommend, what they cost, and what the catches are.

"Research the best home battery storage systems available in Australia in 2026. I want to compare at least four options. For each one, find the typical installed cost, the storage capacity, what reviewers say about reliability, and which solar installers commonly recommend them. Put your findings in a comparison table."
What Manus actually does

It visits review sites, retailer pages, and consumer forums -- not just one, but several. It reads them, pulls out the relevant details, and compiles everything into the comparison you asked for. The whole thing takes a few minutes rather than an afternoon of clicking around.

Plan a Trip From Scratch

From "we want to go to Portugal" to an actual itinerary

You have a rough idea -- a destination, some dates, a budget -- but no itinerary. Building one usually means hours across a dozen different websites.

"Plan a 10-day trip to Portugal for two people in October 2026. We want to see Lisbon, the Alentejo region, and Porto. Budget around 4,000 euros including flights from Sydney. Find accommodation options in each location (aim for boutique or locally-owned places), suggest how to travel between cities, and highlight three or four unmissable experiences in each place. Put together a day-by-day outline."
What Manus actually does

It searches travel sites, reads accommodation reviews, checks transport connections, and pulls together a structured itinerary. Not a list of suggestions -- an actual draft plan you can use as a starting point and refine.

Investigate a Local Issue

The kind of research that used to take a whole weekend

You are on a community group and a planning application has just been submitted nearby. You want to understand what is proposed, what the rules say, and whether there are grounds for concern.

"A four-storey apartment building has been proposed for [address]. Research the local council's planning rules for this zone, find any community feedback already submitted, look up what has been approved on similar sites nearby in the last two years, and write me a two-page summary of the key issues -- including anything that looks like it might not comply with current rules."
What Manus actually does

It finds and reads council planning documents, searches public submissions, and pulls together a briefing. What might have taken you a weekend of document-hunting arrives as a readable summary in twenty minutes.

Build a Comparison for a Financial Decision

Putting the numbers side by side so you can actually decide

Whether it is health insurance, broadband plans, or superannuation funds, financial comparisons are tedious because every provider buries the important details differently.

"Compare the top five hospital and extras health insurance policies for a couple in their 60s in Victoria, at the 'gold hospital' level. For each, find the monthly premium, the excess options, what the extras cover (especially dental and optical), and what recent customer reviews say about claims handling. I want a table I can actually use to make a decision."
What Manus actually does

It visits each insurer's website and comparison sites, reads the policy documents, gathers the relevant numbers and conditions, and presents them side by side. The result is a table you can actually use to make a decision, not a prompt to go do more research yourself.

What This Looks Like at Scale

The examples above show everyday tasks. Those are good starting points. But agents become truly powerful when you push them further.

Here is a real example of a workflow that would be impractical to do by hand.

Building a Competitive Intelligence Database

Imagine you run a consulting practice, or you work in strategy at a mid-sized company, and you need to understand what your competitors are actually doing. Not just their marketing messages, but the signals buried in their hiring patterns, their press releases, their patent filings, and their customer reviews.

Here is the kind of brief you would give Manus:

"Research the 40 largest companies in the Australian financial planning sector. For each company, find: (1) their current service offerings and target client segments, (2) any press releases or news articles from the past 12 months, (3) what roles they are currently hiring for and what that suggests about their direction, (4) what clients say about them in public reviews. Summarise each company in a structured profile. Then analyse all 40 profiles together and identify the five most common strategic patterns you see across the industry. Are firms moving upmarket or downmarket? Are they investing in technology or people? What services are being added or dropped? Deliver the 40 individual profiles as a structured reference document, and the pattern analysis as a separate executive summary."

What Manus Does With This

This is not a single search. Manus breaks the job into dozens of smaller tasks and works through them methodically.

It starts by identifying the 40 companies, using industry directories, association member lists, and search results. Then it visits each company's website, reads their "about" and "services" pages, checks their careers page for open roles, searches for recent news coverage, and looks up reviews on Google and industry-specific platforms.

For each company, it builds a structured profile: what they offer, who they serve, what they are hiring for, what clients say, and any recent news. Once all 40 profiles are complete, it steps back and looks at the full set together. It identifies patterns: "Twelve of the forty firms have posted roles for technology or data specialists in the past six months. Eight have added retirement coaching to their service pages. Only three mention cryptocurrency or digital assets, down from seven a year ago."

The result is two documents. A reference database of 40 competitor profiles you can search and filter. And a pattern analysis that tells you where the industry is heading, based on what companies are actually doing rather than what they say they are doing.

Why This Matters

A task like this would take a human researcher two to three weeks of full-time work. Manus can produce a solid first draft in a few hours, at the cost of a few hundred credits. The output still needs checking, and that brings us to one of the most important parts of working with agents.

Manus Pricing and Getting Started

Manus Plans (as of early 2026)

Free
300 daily credits + 1,000 one-time starter credits
Free
Pro Standard (sweet spot)
4,000 credits/month + 300 daily refresh -- the right fit for regular users
US$20/month
Pro Customizable
8,000 credits/month + 300 daily refresh -- more headroom for frequent use
US$40/month
Pro Extended
40,000 credits/month + 300 daily refresh -- for heavy or professional use
US$200/month
Team
4,000 credits/seat + shared pool across your group
US$40/member/month

Annual billing saves 17% on all paid plans.

Manus works on a credit system -- every task consumes credits based on how complex it is and how many websites it needs to visit. Simple tasks use around 10 credits; a long, thorough research job can use 500-900. To put that in practical terms: on the Pro Standard plan (4,000 credits/month plus the daily refresh), you would get a solid handful of big research tasks per month. For most people who want to use Manus a few times a week, Pro Standard is the right starting point.

Honest note on credits: 300 free daily credits sounds generous, but a single complex task can easily use 500-900 of them -- so the free tier is really for testing the tool, not for regular use. Start with a well-scoped task (one clear goal, a specific output format) rather than something vague and open-ended. You will get better results and use fewer credits doing it that way.

Try Manus Free

Use Ken's invitation link to sign up -- no waitlist, no card required for the free tier. Sign in with your Google or Apple account and you are ready to go.

Sign Up for Manus

Claude Cowork: The Agent That Works With Your Files

The clearest way to understand Cowork: Regular Claude shows you how to do something. Cowork does it. You get a result, not instructions for how to produce a result yourself.

Where Manus browses the web, Cowork connects directly to a folder on your computer. It reads your files, creates new documents, reorganises content, extracts data, and completes multi-step tasks without you guiding every action. On paid plans, it also connects to Gmail, Google Drive, and Slack, so it can work with your real environment, not just files you manually feed it.

It is available on Claude Pro (A$32/month), Max, Team, and Enterprise plans. It runs as a desktop app on Mac and Windows. You control it from your computer, or from your phone via the Dispatch feature while the desktop app runs in the background. As of March 2026, Cowork can also use your computer directly -- opening files, navigating your browser, and running tools on your behalf. This is currently in research preview and significantly expands what Cowork can do beyond file management into full desktop automation.

What Cowork Can Do For You

Build a Fan Site From Scratch

A complete website for my daughter, built in one sitting

My 14-year-old daughter Claire is a serious Laufey fan. I wanted to build her a proper fan site -- not a social media page, but an actual website with tour dates, album details, and interactive features. I had no template and no starting code. Just a brief and Cowork.

Step 1

Write the brief

I told Cowork what I wanted: a fan site for Icelandic artist Laufey, with tour dates, discography, a quiz, and a visual style inspired by her album art. Cowork researched the artist, gathered real tour and album data, and proposed a design before writing a line of code.

Step 2

Build, review, iterate

Cowork built the entire site -- HTML, CSS, interactive JavaScript -- then I reviewed it and gave feedback. The quiz answers were wrong, so I told it to fix them. The colour palette did not feel right, so I asked for alternatives. Each round of changes took minutes. The whole process felt like directing a very fast, very willing collaborator.

Step 3

Deploy it

When we were happy with it, I dragged the folder to Netlify and the site was live. Total time from brief to published website: one sitting. You can see the result at laufeyfans.netlify.app.

What actually happened here

A complete, multi-page website with interactive features, built from nothing to live on the internet in a single session. Not by following instructions from AI. By letting Cowork research, design, build, and iterate while I steered. Read the full story of how we built it.

Taming a Household Filing Nightmare

A common problem with an uncommon solution

Most households accumulate a chaotic mix of PDFs, scanned documents, downloaded statements, and miscellaneous files with names like scan0047.pdf and document(3)_final_FINAL.docx. You know roughly what is in there. Finding anything specific takes twenty minutes.

"This folder contains household documents collected over several years. Read each file and organise them into subfolders: Insurance, Banking, Tax, Medical, Home, Utilities, and Other. Rename each file clearly so I know what it is without opening it -- something like 'Westpac statement March 2024' or 'Home insurance renewal June 2023'. If you are not sure what a file is, put it in Other and tell me what you found there."
Before scan0047.pdf
document(3)_final_FINAL.docx
img_20230614.jpg
New Microsoft Word Document.docx
download.pdf
copy of statement.pdf
After Insurance / Home insurance renewal June 2023.pdf
Banking / Westpac statement March 2024.pdf
Tax / Tax return 2022-23.docx
Medical / GP referral letter August 2023.pdf
Utilities / AGL electricity bill January 2024.pdf

Compare this to what regular Claude would give you: instructions for how to organise your files. Cowork organises your files.

Building a Family Health Summary

The kind of task that always gets pushed to next weekend

If you are managing health admin for an ageing parent, or simply trying to keep your own records straight, you know the problem. Medical letters, pathology results, referrals, prescription summaries, and discharge notes accumulate in a folder (or a pile on the bench). No single document gives you the full picture. When a new specialist asks for a history, you are scrambling.

Cowork can compile this for you.

"I have a folder of medical documents for my mother. Read each document and create a single summary document called 'Health Summary -- [name].docx'. It should include: a chronological list of consultations and diagnoses, current medications with dosages, known allergies, recent pathology results with dates, and any upcoming appointments or referrals mentioned. Use plain English throughout. Flag anything that looks important that I might not have noticed -- like a follow-up that was recommended but does not appear to have happened."

The result is a document you can take to any new appointment. One that took you nothing to produce except the time to write the brief.

Privacy note: Medical documents contain sensitive personal information. Cowork processes files locally on your computer rather than sending them to an external server in the same way a web-based upload does. That said, Claude's servers do process the content. Use a paid plan for stronger data protections, and do not use Cowork for health data if the person involved would not want that content handled this way. When in doubt, describe the situation in general terms rather than uploading the actual documents.

Extract Data From a Pile of Receipts

Tax time, expense claims, or just wanting to know where the money went

You have been photographing receipts all year. Or your accountant has asked for a breakdown of business expenses. Either way, you have a folder of images and PDFs and the prospect of opening each one manually is dispiriting.

"I have a folder of receipt images and PDFs from the past financial year. Read each one and create a spreadsheet called 'Expenses 2024-25.xlsx' with these columns: Date, Vendor, Category, Amount (AUD), and Notes. Categories to use: Home Maintenance, Office Supplies, Professional Development, Travel, Meals, Software Subscriptions, and Other. If you cannot read a receipt clearly, put what you can see in Notes and flag it for my review. Add a summary row at the bottom totalling each category."

What you get back is a spreadsheet ready for your accountant, or your own records, without the tedium of manual data entry.

Cowork is a paid feature. It is included in Claude Pro (US$20/month, roughly A$32), Max, Team, and Enterprise plans. It is not available on the free tier.

The honest caveats. Cowork is genuinely impressive and genuinely still early. Complex spreadsheets with heavy formulas can confuse it. Large tasks may take several minutes -- set it going and do something else. And it occasionally does something you did not intend -- always review the output before treating it as final. Cowork is very good at telling you what it is about to do before it does it. Use that checkpoint.

Always Verify the Output

An agent that browses 40 websites and compiles 40 profiles will get things wrong. Some company websites will have been misread. Some hiring data may be outdated. A review might be attributed to the wrong firm. The pattern analysis will reflect what the agent found, which is not always the same as what is actually out there.

This is where a second AI tool comes in. After Manus delivers its research, I run the key claims through Perplexity, which is an AI-powered search engine that shows its sources. If Manus says a particular company has recently added a retirement coaching service, I will ask Perplexity to confirm that. If Manus reports that a firm is hiring data engineers, I will check whether those job listings are still live. It takes fifteen or twenty minutes to verify the most important findings, and it catches the errors that would undermine the whole exercise.

Think of it as a two-stage workflow. Manus does the broad gathering and organising, which is the part that would take you weeks. Perplexity does the targeted fact-checking, which is the part that takes minutes but keeps you honest. Together, they give you something that is both comprehensive and reliable enough to act on.

The verification habit. Whatever you use agents for, build this step into your process. Do not treat the output as a final answer. Treat it as a very thorough first draft that needs a second pair of eyes. The second pair of eyes can be another AI tool, or it can be you with a few targeted Google searches. Either way, always check before you act.

Which Agent Should I Use?

Feature Manus Claude Cowork
What it does Browses the web and completes research tasks autonomously Works with files on your computer and completes document tasks
Best for Research, comparisons, investigations, compiling info from many websites Organising files, creating documents, extracting data, batch processing
Access to your files No -- works in the cloud, browses the web Yes -- connected to a folder on your computer
Web browsing Yes -- plans and executes its own search strategy No -- works with local files and connected apps
Free tier Yes -- 300 daily credits, enough to test it No -- requires Claude Pro (A$32/month)
Reliability Impressive when it works; occasionally unpredictable on complex tasks More consistent; occasionally makes unexpected choices on complex jobs
Use them together Have Manus do the web research, then point Cowork at the results to organise, extract data, or create polished documents from them.
Ken's Take

Manus genuinely impressed me when I used it to build a reference database on failed IT projects. I had it do a massive search for reputable, verifiable sources across the web, extract the key information from each one, and compile everything into a structured JSON database I could incorporate into my own research. The whole process would have taken me months of tedious searching, reading, and data entry. Manus produced a comprehensive first draft that I then cross-verified using Perplexity and manually checked every link and important data point by hand. It was not perfect out of the box, but it turned months of grunt work into days.

The limitations are real. Credit consumption can be unpredictable on complex tasks. Occasionally it gets confused and loops, or visits the wrong pages. And like any AI, it can occasionally get details wrong, so do not skip the step of checking anything important against the source. Manus was recently acquired by Meta, so the platform may evolve significantly.

Cowork is different but equally impressive. Watching it read an entire folder of messy documents and produce a clean, organised filing system is the kind of thing that makes you rethink what a computer can do for you. It is not cheap (you need the A$32/month Claude Pro plan), but if you regularly deal with documents, files, or data that needs processing, it pays for itself quickly.

My workflow: Manus for web research, Perplexity to verify the key findings, Cowork to organise and process the results. Three tools, each doing what it is best at.

Try this right now

Manus (free): Open Manus and try: "Research the top 5 coworking spaces in [your city]. For each one, find the monthly price for a dedicated desk, the address, and what reviewers say about the atmosphere. Compile this into a comparison table." Watch it work through the task autonomously. Sign up here.

Cowork (Pro plan): Connect Cowork to a folder of documents you want organised or summarised. Write a clear brief. Let it work. The first time it produces a finished document without you doing anything except write the instruction, you will understand immediately what makes this different.