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Helping Older Relatives With Technology

Create device-specific, plain-language tech instructions for the people you help.

Helping Older Relatives

If you have a parent, aunt, uncle, or older friend who struggles with technology, AI can help you create the kind of instructions that actually work for them -- specific to their device, written in plain language, with none of the assumptions that tech-literate people unconsciously make.

Creating Clear Technology Instructions

"My 78-year-old mother has an iPad and wants to video call me but cannot figure out how. She has never used FaceTime. Write step-by-step instructions that I can print for her. Assume she knows how to turn the iPad on and unlock it, but nothing else. Use large, clear numbered steps. Describe exactly what to tap and where it is on the screen. Include what to do if something goes wrong (the call does not connect, she accidentally hangs up, she cannot find the app). Do not use any technical jargon."

You can do this for any task: setting up email, connecting to Wi-Fi, making a phone payment, using a banking app, or even just adjusting the text size so they can read the screen. Print the instructions, laminate them if you want to go the extra mile, and leave them next to the device. It is a small thing that makes a big difference.

Try this right now (free)

Think of the one technology task your parent or older relative asks you about most often. Open Claude or ChatGPT and generate a set of printed instructions for them. It takes three minutes and might save you dozens of repeated phone calls.